Senior Project Manager, Customer Success

Burbank, California, United States · Software Services

Description

GPL is looking for a qualified candidate to join our Software Services team. This team works with a wide range of clients in Media and Entertainment and helps them build and improve their Production Pipelines through custom software tools and integrations.

The Senior Project Manager, Customer Success is the go-between our Clients and our internal GPL Team. You manage projects, lead client training and on-boarding, and maintain client relationships. Your mission is to work closely with clients, understand their user stories, and translate them into efficient artist workflows in collaboration with the Software Services development team. You will work on a variety of projects across a range of disciplines, collaborating with engineers, artists, developers, producers and operations experts. You will bring your years of experience and passion for the industry to the team, collaborating to identify current production needs as well as anticipate new opportunities down the road.

This position is located in the Los Angeles area. Frequent client onsite visits are required.

Responsibilities

Requirements

Minimum Qualifications

Preferred Qualifications

Benefits

GPL provides a flexible work environment and allows staff to work from home. We believe in a positive work-life balance and have a very liberal vacation and personal time policy. Above all, you'll be a part of a great team of people serving a vibrant and exciting community of creative media companies around the globe.

Apply for this job